The Education Department has paused the processing of applications for student loan forgiveness by borrowers who work in public service jobs for about two months as it updates its systems and seeks to fix the problems plaguing its forgiveness program.

The pause for the Public Service Loan Forgiveness program began May 1, the department’s Office of Federal Student Aid said. Borrowers can still submit applications and all other forms, like those documenting their eligibility, but they won’t be processed until the pause ends in July, the office said.

As part of a long-planned effort, the Education Department is moving management of some aspects of the forgiveness program from a contractor’s website to a central dashboard on, the federal financial aid portal, so borrowers can easily get up-to-date information on their status, the department said. In a recent blog post, it called the changes “an exciting and necessary step” that would lead to faster reviews of applications.

During and after the pause, the 2.2 million borrowers working toward loan forgiveness in the public service program will continue to make loan payments on their assigned loan servicer’s website, the department said.

Millions began resuming regular payments on their federal student loans just months ago, after a three-year hiatus due to the pandemic.

Alpha S. Taylor, a staff attorney at the National Consumer Law Center, said that while some changes had been anticipated, the processing pause was unexpected. He said it was worrisome because some borrowers might have to delay making financial decisions until later this summer, after they get word on their eligibility for debt relief. Also, he said, a backlog may build up during the pause, causing more delay when the system starts up again.


Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like

Incandescent Bulb Ban Renews a Squabble Over the American Home

The switchboard at, a (pretty self-explanatory) e-commerce website, lit up with…

Russia’s Online Censorship Has Surged During Ukraine War

What’s the difference between Russia’s internet before and after the invasion of…

U.K. Inflation Eases to 6.8% as Energy Prices Fall

The News Inflation in Britain rose last month at its slowest pace…

New York Times Revenue Rises 6.3%

The New York Times added 180,000 new digital subscribers in its second…